Version: Sept 2018
1. Information We Collect
FanView collects both personal and non-personal information from you, including all content contained in any video, comment or other submission that you or your team may upload or post through the Service. By "personal information" we mean information that identifies a natural person. When you access our Service online or through our mobile app, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, do not use the Service.
You may be required to create an account in order to access non-public components of our Service. If you open an account, we may collect the following information from you:
Contact Information - full name, email address, phone number, home address, mobile phone number and shipping address. Our mobile app may request access to your photos, videos, Wi-Fi network name and product serial number. Social Media Information - such as your Facebook Connect credentials (and information that you authorize Facebook to share with us). If you authorize Facebook Connect, the plug-in allows us access to your friends' contact information.
Financial Information - if you are paying for FanView products or service and submit a payment form. Note that FanView uses a third-party service provider for the processing of credit card payments (although we may agree to submit your credit card information to the provider on your behalf, upon your request). The identity of the provider will be made known to you during the payment process, and we strongly encourage you to read and understand that provider's privacy practices.
Other User Information - such as your login ID and password. You also have the option to upload your head shot and other information about you if you so choose
Video Content - video clips that you or your project teammates transmit through the Service in connection with promoting a brand, which might capture a person's name and likeness or a company's logos.
We are committed to providing a safe and secure user experience. Therefore, before permitting you to use our Service, we may require additional information from you in order to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties for purposes of identity verification and fraud prevention. Finally, we may collect additional information from or about you in other ways not specifically described herein. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Web Beacons - Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personal information. One or more of our third party advertising partners employ a software technology called web beacons, that help us better manage content on our site by informing us what content is effective.
Ad Servers, Third Party Advertising and Website Analytics - We may work with website analytics and advertising partners, such as Google or Doubleclick, to deliver FanView advertisements on third party publisher websites, and these partners may set cookies on your computer's web browser. These cookies allow our partners to recognize your computer so that the ad server can show you FanView advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using FanView.app. In this way, ad servers may compile anonymous, non-personal information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to FanView.app. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows FanView to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads. By doing so, we can understand how anonymous users interacted with our website after seeing our ads. For more information about these advertising services and how to opt out.
Mobile Software Applications - When you use a FanView mobile application we may automatically receive certain information about your mobile device and use of the application, including a device identifier, operating system, version and other information about your mobile device as well as time spent in different portions of the FanView mobile application. We monitor customer software usage to help us develop the design and layout of the mobile application and to improve the content to better match the interests of our users. We may also collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Service), and may use that information to customize the Service. If you access the Service through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.
2. Our Uses of Information
FanView may use non-personal information to improve performance of our Service, to understand how anonymous users interact with our website after seeing FanView advertisements, to identify and retarget advertisements to past website visitors, and to optimize the performance of our advertising campaigns. FanView may use both non-personal information and personal information to enable the purchase and fulfillment of FanView products and services, and to improve the overall FanView customer and product experience. FanView may also use personal information in providing the Service, including but not limited to newsletters, special offers, and service announcements.
3. Sharing and Disclosure of Information
FanView does not share, sell, rent or trade personal information with third parties for their own promotional purposes and will only share personal Information as outlined below or with your consent.
User Database - You are solely responsible for ensuring that your video uploads and other user-generated content are lawful and appropriate for the Service, particularly insofar as they capture the name and likeness of natural persons or capture company logos. Such content is unencrypted public information that may be accessed and stored by us, and there should be no expectation of privacy or confidentiality in such content. This content can be viewed, downloaded and used by other users depending on the privacy settings applicable to your account. If you submit your content to us, we may publish it on the FanView website or applications along with certain personal information identifying you, e.g., your first and last name or your username, when we have your consent. For more information relating to the terms governing your user generated content, please see our Terms of Service.
Customer Testimonials - At times, we may post customer testimonials on our website which may contain personal information. We will obtain your consent via email and/or opt-in methods prior to posting your name, city, or stated activity/interest along with any testimonial.
Business Transactions - Information that we collect, including your personal information and non-personal information, is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.
Legal Compliance - We reserve the right to access and disclose your personal information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with judicial proceeding, court order, or legal process served on FanView.
7. Children's Privacy
FanView's Service are intended for general audiences and not for children under the age of 13. We do not knowingly collect information from children under the age of 13 and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
8. International Users
10. How we Protect Your Personal Information
The security of your Personal Information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. Despite such efforts, however, please understand that no security measures are completely impenetrable.
11. Contact Info
FanView / Intension
Attn: Privacy Compliance
248 S. Montgomery St.
Ojai, Ca. 93023 USA